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These Terms of Service (“Terms”) govern your access to and use of the services (the “Service”) provided by Seer8.co. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.
For purposes of these Terms:
1. “Service” refers to the consultation, guidance, or other related services provided through our platform.
2. “User” refers to any individual who accesses or uses the Service.
3. “Service Credits” refer to prepaid or allocated usage rights for the Service in your account.
1. The Service does not provide consultations related to public figures.
2. Consultations will be addressed in the order received. Upon submission of your consultation form, the system may display an estimated response time; such estimation is for reference only. We do not guarantee responses within any specific timeframe.
1. All responses are based on the information and descriptions you provide. The Service cannot guarantee that responses will fully meet your expectations or requirements.
2. We reserve the right to refuse service at our sole discretion. In such cases, any deducted Service Credits will be restored to your account; however, no additional compensation will be provided.
3. Information provided is for personal reference only. You may not publish, distribute, cite, or use such information in accusations, litigation, or other legal proceedings. If you violate this provision, we shall bear no legal liability.
1. You acknowledge and agree that the Service provides only reference suggestions and does not constitute professional advice, diagnosis, or any legally binding commitment.
2. You are solely responsible for your decisions and the consequences thereof.
3. You should act in accordance with your own judgment and, where necessary, seek assistance from qualified professionals.
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Service, you consent to the practices described in the Privacy Policy.
We reserve the right to amend, modify, or update these Terms at any time. The revised Terms shall become effective upon publication on our website. You are advised to review the most recent version regularly.
These Terms shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan). Any dispute arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the Taipei District Court, Taiwan, as the court of first instance.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy and any other referenced documents, constitute the entire agreement between you and us regarding the use of the Service and supersede any prior or contemporaneous oral or written understandings, communications, or agreements.
This Refund Policy (“Policy”) is established to protect the rights and interests of users (“You”) and the Service (“We” or “the Service”). By purchasing or using the Service, You acknowledge that You have read, understood, and agreed to the terms of this Policy.
1. The Service provides customized consultation, professional forecasts, guidance, or recommendations based on the information and inquiries provided by You.
2. Once a request, production, or response has been submitted or delivered, the Service shall be deemed to have commenced, and no refunds shall be granted for any reason.
3. The Service is not subject to the seven-day cooling-off period stipulated in Article 19 of the Consumer Protection Act of the Republic of China (Taiwan).
Refunds may be requested under the following circumstances:
1. Unused Service Credits
Unused service credits may be refunded, subject to a 10% processing fee.
If the original purchase was made under a discount or promotional plan, the refund shall be calculated based on the actual number of credits used and the applicable discounted unit price at the time of purchase.
Refund Calculation Formula:
RefundAmount=(OriginalPurchasePrice–UsedCredits×DiscountedUnitPriceatTimeofPurchase)×90%Refund Amount = (Original Purchase Price – Used Credits × Discounted Unit Price at Time of Purchase) × 90\%RefundAmount=(OriginalPurchasePrice–UsedCredits×DiscountedUnitPriceatTimeofPurchase)×90%
Example:
If 12 credits were purchased at a 20% discount, and 8 credits were used,
then:
RefundAmount=(TotalPurchasePrice–8×DiscountedUnitPrice)×90%Refund Amount = (Total Purchase Price – 8 × Discounted Unit Price) × 90\%RefundAmount=(TotalPurchasePrice–8×DiscountedUnitPrice)×90%
2. Duplicate or Erroneous Payments
If duplicate charges or incorrect amounts are verified, the excess amount shall be fully refunded.
Refunds shall not be granted in the following situations:
1. When a consultation form has been submitted, the Service is deemed to have commenced.
2. When the consultation result (including text, audio, or any other form of delivery) has been provided, the Service is deemed completed.
3. Requests for refunds based on personal subjective dissatisfaction, beliefs, or disagreement with the delivered content shall not be accepted.
1. Unused Service Credits: Refund applications may be submitted at any time through the Member Center page.
2. Duplicate or Erroneous Payments: Refund applications must be submitted within seven (7) days of the transaction, accompanied by relevant transaction details for verification.
3. Upon verification and approval by the Service, refunds will be processed within thirty (30) business days and returned to Your original payment method or a designated account.
The Service reserves the right to amend, modify, or update this Policy at any time. Amendments shall become effective upon publication. You are encouraged to review the latest version regularly.
This Privacy Policy (“Policy”) explains how [Company/Website Name] (“we,” “our,” or “the Website”) collects, processes, and uses your personal data in accordance with the Personal Data Protection Act and other applicable laws. Please read this Policy carefully to understand how your rights are protected.
This Policy applies to the collection, processing, and use of personal data when you access or use the Website’s services. This Policy does not apply to other websites or third-party services linked to or from the Website.
When you use the Website, we may collect personal data, including but not limited to:
1. Identification Data: Name, account information, password, phone number, email address, IP address, etc.
2. Transaction Data: Payment records, purchase history, invoice information, etc.
3. Interaction Records: Browsing history, click behavior, cookies, device information, and location data.
We collect and use personal data for the following purposes:
1. To provide services and customer support.
2. To complete transactions, payments, and logistics.
3. To improve website content and user experience.
4. For marketing, promotions, and membership services.
5. To comply with legal obligations or regulatory requirements.
Except in the following circumstances, we will not sell, exchange, or rent your personal data to third parties:
1. With your prior consent or authorization.
2. As required by law or requested by judicial or governmental authorities.
3. To protect public interest or prevent significant harm to others’ rights.
4. When engaging third-party service providers (e.g., payment, logistics, marketing), we will ensure they comply with personal data protection requirements.
1. We implement reasonable technical and security measures to prevent unauthorized access, alteration, disclosure, or destruction of personal data.
2. Personal data will be retained only as long as necessary for the purposes of collection or as required by law.
Under the Personal Data Protection Act, you have the following rights regarding your personal data:
1. To inquire or request access to your personal data.
2. To request a copy of your personal data.
3. To request correction or supplementation.
4. To request suspension of collection, processing, or use.
5. To request deletion of your personal data.
To exercise these rights, please contact us via our customer service email.
The Website may use cookies and similar technologies to:
1. Store user preferences.
2. Analyze website traffic and user behavior.
3. Provide personalized advertisements or content.
You may disable cookies in your browser settings; however, some functions of the Website may be affected.
We reserve the right to modify this Policy at any time. Updated versions will be posted on the Website. You are encouraged to review this Policy regularly to protect your rights.
If you have any questions regarding this Policy, please contact us at: Email: hi@seer8.co
